Job Description Summary

Do you have a passion for science, excellent communication skills, and enjoy solving problems? Are you looking for an exciting, fast-paced career away from the bench? Consider becoming an Inside Sales Representative at STEMCELL Technologies and join our team of Scientists Helping Scientists!

In this results-driven role, you’ll use your scientific background and interpersonal skills to work with researchers to advance their science. Working closely with our Sales team, you’ll help drive revenue within a discrete geographic territory by acquiring and engaging prospective customers while simultaneously maintaining and nurturing our existing relationships. As a key resource for customers, you'll have technical expertise and knowledge of STEMCELL products to demonstrate how our products can support their research goals, and will ultimately be helping to drive research and accelerate innovation in the life sciences space.

Job Description

Duties and Responsibilities

• Respond to customer needs with scientific expertise and strong business acumen to establish and maintain strong customer relationships

• Identify and target potential new customers through effective market, revenue, and literature analyses, and leverage this knowledge to develop new accounts

• Collaborate and communicate with other STEMCELL departments, including Marketing, Product Support, Customer Service, and Business Operations

• Document all communications and customer interactions in our Customer Relationship Management (CRM) database to ensure a consistent, high quality customer experience
  

Knowledge and Qualifications

• Bachelor’s degree in the life sciences with a minimum of 1 year of relevant experience; a Master’s or Doctorate degree is considered an asset

• Laboratory experience with cell culture or cell isolation/separation is an asset 

• Strong communication and organizational skills

• Highly motivated personality with a demonstrated ability to meet and exceed goals

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact. 

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

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